Accessibility Statement

Effective Date: July 1, 2026

Accessibility Statement for Inspira Counseling Center

At Inspira Counseling Center, we are committed to providing an accessible and inclusive experience for all individuals, including people with disabilities.

We believe that access to mental health information, psychiatric services, educational resources, and methods of contacting our practice should be available to everyone regardless of ability, technology, or circumstance.

Our Commitment

Inspira Counseling Center is committed to making reasonable efforts to ensure that our website and online resources are accessible to all users.

We strive to provide accessible access to:

Information about our services
Provider information
Educational resources
Contact forms
Appointment request forms
Client support resources
Telehealth-related information
Payment-related information
Website navigation and functionality

We continuously evaluate opportunities to improve website accessibility and usability.

Accessibility Standards

We aim to design, develop, and maintain our website in accordance with recognized accessibility best practices, including the principles reflected in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

While accessibility is an ongoing process, we are committed to identifying and addressing barriers whenever they are brought to our attention.

Accessibility Features

Our website may include accessibility features such as:

Logical page structure and headings
Keyboard-accessible navigation where reasonably available
Alternative text for applicable images
Readable typography and formatting
Responsive design for mobile and desktop devices
Color contrast considerations
Compatibility with commonly used assistive technologies

Assistive Technology Compatibility

We strive to support individuals who use:

Screen readers
Voice recognition software
Screen magnification tools
Alternative keyboards
Mobile accessibility tools
Other assistive technologies

Third-Party Platforms

Our website may contain links to or integrations with third-party services, including:

Client portals
Electronic health record systems
Telehealth platforms
Scheduling systems
Payment processing systems
Social media platforms

Although these services are operated by independent third parties, Inspira Counseling Center seeks to work with vendors that support accessibility and usability.

If a third-party service presents an accessibility barrier, we encourage users to contact us so we can help identify an alternative method of accessing the information or service.

Alternative Access

If you experience difficulty accessing any content, form, page, document, or feature on our website, please contact us.

We will make reasonable efforts to provide information, services, or assistance through an alternative communication method when feasible.

Feedback and Accessibility Assistance

We welcome feedback regarding the accessibility of our website.

If you encounter an accessibility barrier, please provide:

A description of the issue
The webpage or feature involved
Your preferred method of communication
Any information that may help us understand the problem

We will make reasonable efforts to respond promptly and address accessibility concerns.

Contact Information

Inspira Counseling Center

425 Union Street, Suite 46
West Springfield, MA 01089

Phone: (413) 299-2277

Website: https://www.inspiracounselingcenter.com

Email: atorres@inspiracounselingcenter.com

Updates

This Accessibility Statement may be updated periodically to reflect changes in technology, accessibility practices, legal requirements, or website functionality.

The most current version will always be posted on this website.