TE ENTENDEMOS · WE UNDERSTAND
There's a particular kind of exhaustion that comes from holding everything together.
The job, the family, the calls from home, the things nobody here quite understands. You've been the strong one for so long that asking for help starts to feel like a confession.
And when you finally consider it, the next thought arrives almost
immediately: Where do I even start? Will this person actually understand, or will I spend the whole session giving context instead of getting support?
"What if the clinic felt like a place people actually
wanted to be? Where someone already understood your context before you said a word?"
At Inspira, you walk into a room where that question has already been answered. Our therapists know what it means to carry two cultures, two languages, and the weight of expectations that were never yours to begin with. No need to start from the beginning. You just have to show up, and we'll take it from there.
QUÉ ESPERAR · WHAT TO EXPECT
A session at Inspira looks
different from what most
people expect.
There's no cold intake checklist, no clipboard, and no sense that your 50 minutes are already running out before you've said anything real. Your therapist will work with you using an approach that fits your situation and your personality, at a pace that feels right.
Some clients respond well to Cognitive Behavioral Therapy. Others find that mindfulness-based approaches give them the grounding they've been missing. In most cases, it's a combination of methods, and your clinician will guide that process with you, not for you.
Sessions are available in English and Spanish. A small number of our clinicians also offer sessions in Portuguese for the Brazilian community in Western Massachusetts.
A real conversation
Sessions feel like talking to someone who is genuinely
invested in what you're going through, not reading from a form.
A clinician matched to your needs
We pair you with a therapist based on your background, your language, and what you're dealing with. You can browse bios beforehand.
A pace that's yours
Imperfect words are welcome. Your
therapist meets you wherever you are that day.
A plan that evolves with you
Therapy isn't a straight line. Your treatment adapts as you do, with your input and your goals at the center
El día a día · The Day to Day
What working at Inspira
actually looks like.
Anxiety
It shows up at 2am when your mind refuses to stop. It's rehearsing conversations before they happen, the constant feeling that something is about to go wrong. Our therapists help you understand where it comes from and what it takes to quiet it down.
Depression
Some days it's a sadness you can name. Others it's a heaviness without a clear reason, a distance from the things and people that used to feel close. Therapy gives you a place to look at it honestly, without judgment and without having to explain yourself first.
Trauma
Trauma doesn't always come from a single event. Sometimes it's what was said over years, what was lost in the crossing, or what you witnessed and never fully processed. Our therapists are trained to work with it at the pace that feels safe for you.
ADHD
For many adults, an ADHD diagnosis comes late — after years of feeling scattered, overwhelmed, or like you've always been one step behind everyone else. Therapy helps you understand how your brain actually works and build strategies that fit your real life.
Grief & Loss
Grief takes many forms in our community: the loss of a loved one, a homeland, a version of yourself you had to leave behind. Whatever you're mourning, you deserve a space to grieve it fully, in your own language and on your own terms.
LGBTQIA+ Identity & Wellbeing
Our therapists provide a friendly space that honors who you are, making sure you feel safe and heard. No matter what you're facing—be it your identity, family relationships, or the challenges of being queer in a Latino home you are welcome here.
ACCESO · ACCESS
Care that is within reach, wherever you are.
Sessions are available in-person at our West Springfield office and via secure telehealth across Massachusetts. Call us to talk through your options — there's no commitment before you've spoken to someone.
In-Person & Telehealth
All sessions available at our West
Springfield office or via secure
video, in English and Spanish.
MassHealth & Sliding Scale
We accept MassHealth and offer sliding scale fees based on income. Cost should never be what stands between you and support.
NUESTRO EQUIPO · OUR TEAM
People you can actuallysee yourself talking to.
Our individual therapists come from diverse backgrounds and bring specialized training to every session. Browse a few of them below, or view the full team to find the right fit for you.
Alice Nieto
LICSW
English, Spanish
In-person, Telehealth
A Bilingual/Bicultural LICSW with extensiveexperience working with the Hispanic andLatino population, Alice specializes in depression, anxiety, and trauma, and has helped many individuals overcome a wide range of mental health challenges.
Daphne Liz Parrilla Betancourt
MSW
Spanish
In-person, Telehealth
Daphne Parrilla Betancourt is a Spanish-speaking Clinical Social Worker specializing in grief, trauma, and life transitions for adults. Fluent in English and Spanish, she provides trauma-informed, culturally sensitive therapy for anxiety, depression, migration-related stress, and loss.
Fabián J. Rivera-Amador
MS · Certified Hypnotherapist
English, Spanish
In-person, Telehealth
Bilingual Clinical Mental Health Counselor and certified hypnotherapist, providing individual and couples therapy via telehealth. He works with adults and young adults, offering a humanistic-existential approach that combines evidence-based methods like CBT, DBT, MBSR, Narrative Therapy, and Solution-Focused Therapy.
El próximo paso · Take the Next Step
You've already done
the hardest part.
You're reading this, considering it, and that already says
something. The next step is a single conversation with someone
who speaks your language and already understands your world.
Estamos aquí. · Bilingual staff available · Sliding scale fees available · MassHealth & Medicare accepted
NUESTRA OFICINA · OUR OFFICE
A space that was built to
feel like a place you want to be.
Inspira's office in West Springfield was designed from the ground up to feel
different. Not a waiting room with fluorescent lights and clipboards, but a
space where you can exhale before the hard work begins.
PHONE
OFFICE HOURS
Monday–Friday · 9:00 AM – 5:00 PM EST
Evening sessions available with select clinicians